Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 0 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

We do not collect or share any personal information. Please contact us if you have any privacy-related requests.

Frequently Asked Questions

Care instructions

For best results, wash your masks regularly by hand or in a washing machine with cold water. remove nose-wire before washing and ironing. After washing, air dry then flat-iron to return mask to original crispness.

Sizing details

Masks are appropriately sized for most adults. Nose-wire and adjustable straps make masks adjustable to any head or face shape. Child masks are available by request.

Are ear-loop straps available?

If you prefer, the adjustable straps can be easily converted into ear loops. This is done by cutting the strap in half, threading it through each side of the mask, then simply tying the two strands at appropriate length.

Legal imprint